Shipping policy

Shipping Policy – Swift Organic

Last updated: April 9, 2026


At Swift Organic, we are committed to delivering fresh, high-quality sea moss products in the safest and most efficient way possible. Due to the perishable nature of our products, please review our shipping policy carefully.





πŸ“¦ PROCESSING TIMES



All orders are processed within 1–3 business days.


Orders are not shipped on weekends or holidays.

Once your order is shipped, you will receive a tracking number via email.





🚚 SHIPPING METHODS & DELIVERY



We ship all orders using expedited shipping methods to ensure product freshness.


Delivery times typically range from 1–3 business days depending on your location.


Please note:


  • Shipping delays caused by the carrier are out of our control
  • We are not responsible for delays once the package has been handed to the carrier






❄️ PERISHABLE PRODUCT SHIPPING



All products are shipped cold or frozen with insulated packaging to maintain quality during transit.


Upon delivery:


  • Refrigerate immediately
  • If product arrives thawed but still cool, it is safe to consume
  • Do not leave product unrefrigerated



Swift Organic is not responsible for product quality issues due to delays in opening or refrigerating your package after delivery.





πŸ“ SHIPPING ADDRESS RESPONSIBILITY



Customers are responsible for entering the correct shipping address at checkout.


Swift Organic is not responsible for:


  • Incorrect or incomplete addresses
  • Orders shipped to the wrong address provided by the customer



If a package is returned due to an incorrect address, additional shipping fees may apply.





πŸ“¬ DELIVERY ISSUES



Once a package is marked as delivered by the carrier, Swift Organic is not responsible for:


  • Lost or stolen packages
  • Packages left outside, in mailrooms, or with front desks



We recommend tracking your package closely and being available at the time of delivery.





⚠️ FAILED DELIVERY / DELAYS



If a delivery attempt fails or is delayed due to:


  • Customer unavailability
  • Incorrect address
  • Carrier issues



Swift Organic is not responsible for any product damage or spoilage that may occur.





πŸ“¦ ORDER TRACKING



All orders include tracking. It is the customer’s responsibility to monitor tracking and ensure timely receipt of the package.





πŸ’¬ CONTACT



If you experience any issues with your order, please contact us within 24 hours of delivery:


Email: Support@swiftorganic.com

Instagram: @Swiftorganic

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